Table of Contents

Forward: Sue Meisinger, SPHR, President and CEO, Society for Human Resource Management

Prologue: How HR started leading...first by accident and then by design

Part I: Planning for Disasters

1.  Preparing to lead in the face of fear
2.  Developing a business continuity plan that addresses human issues
3.  Creating contingent HR policies

Part II: Dealing with Disasters

4.  Taking care of employees
5.  Guiding managers and HR staff
6.  Balancing the needs of employees with the need to return to work
7.  Restablizing yourself and the organization
8.  Building resiliency while helping hearts and minds to heal
9.  Starting to prepare now — five-minute planning steps

Part III: Resources

•   Literature and websites
•   An outline for business continuity planning
•   A sample telephone tree
•   A sample wallet card
•   Employee emergency response procedures
•   Suggested actions to take at home
Copyright © 2006
Liz Guthridge,
Connect Consulting Group LLC